They advised me that i owed them £120 quid because i hadnt phoned them to let them know i was going with another insurance company. I cancelled the DD before the renewal date, they the tried to set it up again which they cant do without my permission. They sent me multiple texts, emails and letters advising that further legal action would take place if i didnt pay the money. I then sent them a handwritten letter that i disputed the charge, along with proof that i had cancelled the DD previously plus a copy of an e-mail that i sent to them which they never replied to. Eventually today i got a letter saying the account was closed. Dont pay them and keep going. It took 3 months but its over now-awful company
Reviewed on: 24th November 2022
