I had an accident 5th November and am writing this 25th November as precisely nothing has happened. The police removed my car and I had paid extra for a courtesy car. The courtesy car is only available when your vehicle is sent for repair so their failure to collect or even have it assessed clearly has no time limit. There is no customer service telephone number so it is only possible to communicate via the "APP" and it is evident that nobody cares and there is no evidence that customer service even exists in this company. They are not even worthy of 1 star
Reviewed on: 25th November 2022
