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Name: Steve luckcock

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Cynical renewals policy

2
Waited for renewal quote until it was due in 4 weeks. Found my policy had been set to auto renew (who knew?). Switched that off and removed my card details. Got insurance with another provider. 2 weeks before renewal was due emailed me a quote considerably higher than previous. 1 week before renewal was due. Get email saying that my insurance was being renewed, despite having switched off auto renew. I then received another saying it could not be renewed as the card was refused. A bit of a relief. So if my card had not been actively withdrawn they would have charged another despite having auto renewal switched off. Sounds illegal to me Reviewed on: 28th November 2022