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Name: Tim

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Poor customer service

1
I had difficulty in remembering one of the security questions in my account. The only way to resolve this is to call customer services. I have been calling for over a week and waited over 1 hour several times but cannot get through. I therefore cannot access my money. There is no online chat facility and I have no response to my emails. So basically they will not let me withdraw my money which is very concerning and annoying. Reviewed on: 2nd December 2022
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Tim