First central is a poor excuse for a company. I hadn’t yet drove my car yet they cancelled my insurance because my mum hadn’t downloaded the app. Only contact over email and cancel it without any communication.
Their black boxes don’t work! Once I had downloaded the app I got in my friends car who is also with 1st central, her black box connect to my app and not her own! Meaning all her driving was logging in my insurance and none on her own! Which is a policy preach and overall so dangerous.
After all this and loads of contact with the company they couldn’t care less. Still charged me a £114 cancellation fee.
Save your time and money! Awful company.
Reviewed on: 2nd December 2022
