Absolutely disgusted with this companies policy. zero interest in anything but making as much money as possible. Employees are clearly trained to hide any emotion or empathy with their customers.
Took out a loan of £1850 in desperate times, changed my mind just 7 days later (they have a cancellation period of 14 days). Logged onto website just to pay it off immediately with funds borrowed from a family member, not wanting to pay an further interest. for a 7 day loan they charged me more than £72!!!!! When i challenged them they said it was my own fault as i had no given them notice!!! They must have known i was in financial difficulty by approaching them in the first place, but all they want to do is add to it!!! avoid avoid avoid.
Reviewed on: 9th February 2018
