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Name: Josie Smith

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Courtesy car

1
Had DPD van hit my car . Repairs were arranged, so all good. Then enterprise said they had no instructions for them as to a courtesy car. So 7 calls later after going through options trail, to be either cut off, after told I was being transferred to the correct department . Still have no answer. Insurers stating they have instructed enterprise to book courtesy car, and enterprise saying they have not. Still have no solution. Never had this with any other car insurance companies before. Disgusting. Stay clear .... Reviewed on: 24th January 2023
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Josie Smith