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Name: Malcolm Chester

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Most Recent Reviews (3/3)

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Excellent service and products

5
Been saving with Gatehouse Bank for a while now and always found their accounts competitive and their staff knowledgeable and very helpful. Would recommend them Reviewed on: 5th February 2023

Slow and Antiquated

1
Opened an online savings account and tried to deposit from my nominated account. Sent funds on Friday and by Monday afternoon there was no sign of them arriving at SBS. Spoke to someone who said I should not expect the funds to be in the account before Tuesday. How slow is this. I have asked for the account to be closed, hoping that they will not send the funds back by pony express with used notes jn an envelope carried by a little man, but with the antiquated systems and procedures it would not surprise me Reviewed on: 30th January 2023

Curates Egg

4
Opened online regular saver. Took 12 days which is too long. If you are offering an online account make it online and not half online but with paper form and validation. Having said that I spoke to a couple of people on the phone and was very impressed with the service provided. Was going to cancel the account but customer service made me change my mind. Reviewed on: 26th January 2023