I started my policy with more than smart wheels in April 2017 it’s now March 2018 and they cancel my policy a month before renewal due to (speeding) when I havnt! When I started the policy I had a quote but they wouldn’t let me use that quote as it was a different day even though it says retrieve your quotes, so ended up paying £968 deposit and £170.35 a month I also financed a car as I just wanted to be out on the road, this insurance company never gave me discount towards my renewal also kept saying I’ve been speeding when I havnt, I am a 21 year old with a family I can no longer get insurance elsewhere because of this company cancelling my policy without warning.
They arnt helpful over the phone and as It was my 11th month of paying £170.35 to this insurance company they decide to cancel my policy on the day my payment is due!!!!!!!! They are trying to do things smart and sly so they can take my money before cancelling on me! Afew weeks ago I asked about having my black box off they said it would be an £80 change but my insurance would be void as this insurance company are based on a black box! No wonder they are ripping everyone off and cancelling people’s policys so they can’t get insured elsewhere!! This company should not be able to trade it’s a total scam to young drivers I feel like I have been completely robbed and I’m not going to let this go I am going to get my money back no matter what!! I have also contacted trading standards they told me to write a formal letter and if I don’t here nothing back to get back in touch with them an they will take it further this company needs to be shut down not only for young drivers but for everyone insured by them!!!!!!
Reviewed on: 1st March 2018
