I submitted an application in January with KR, it is now July and they were still asking for more payslips, bank statements and a whole load of other documents.
i lost the property that i put an offer on (obviously the sellers were waiting 6 months plus) also i then had to pay over 6k stamp duty.
i had paid £380 and had requested a full refund due to the inconvenience and them not providing the service that was promised.
They refunded me £250 and said the £130 was for admin fees which were not refundable.
They did nothing for me so i don't know what admin they have charged me for?
I went to Halifax and got my mortgage with them approved in 1 day!
DO NOT WASTE YOUR TIME WITH THIS COMPANY!!
Reviewed on: 5th July 2016
