I have had one of these with the Leeds for many years now. The savings rates have always been very good. OK, the savings do build up slowly, but with good rates its worth the effort every month. I have usually 'phoned when I've had a problem or enquiry and the staff have been very helpful and friendly. I registered for online banking a few weeks ago. Then they started to change their security system and chaos ensued. I shall have to 'phone those helpful staff again, alas.
Reviewed on: 8th March 2018
I've never had any real problems. The online banking is easy and seems secure. However, I am going to miss Kaspersky when my free account runs out.The other benefits are not great but with a premier account and Blue rewards you pay £3 a month and get paid back £7(? !). there are other tiny treats - mostly negligible. Their saving and investment products give a poor return.
Reviewed on: 8th March 2018
