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Name: Tom McKerrow

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Appalling, I feel they have been taking my money under false pretences .

1
I have tried to make my first claim with Vitality Health. Despite having a referral letter from my GP, over a month later they are still deliberating on my claim. They use every trick in the book to avoid paying out. Throwing out endless obstacles and prevarications, I have had to scan and send them over 30 pages of corroborating information. I honestly feel I have been conned. Their default position is that your claim is invalid and that you have to prove otherwise. Reviewed on: 16th March 2018