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Name: Phil

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Usability very poor

I cannot believe what this account has to offer. Can only be taken out in store only. If you want to amend or set up a direct debit or standing order, you have to go in store. Every bank I know you can do almost everything online other than this account. The CEO of virgin money really needs to review and update his products. Reviewed on: 28th March 2018

Reply from Hi Phil, thanks for your feedback! I'll be sure to pass that on to the relevant teams for you, just let me know if there's anything else I can help with. Thanks, Jane Response date: 28th March 2018