O star rating, Absolutely aweful service do not insure with them they are criminals who take money off people who can't afford to be throwing away their hard earned cash. It took me 4 days to even be able to contact them via phone. Phone they kept cutting me off after being on hold for 30- 40 mins at a time. To be past from one customer servise advisor to another who did not no how to help me, then told they would put me through to a manager who said they would phone me back. I never did recieve this phone call back. Then I request a call back I get the call back the next day at 8am in the morning so I miss the call all just very stressful and frustrating experience. just going in circles.To complain the only time they were helpful was to take my money that was quite an easy process funnily enough. They cancelled my policy and now I am left with no insurance and to put the icing on the cake they demanded £150 cancillation fee when they cancelled my policy. I feel very unfairly treated by these criminals. If I had made no attempt to provide information they wanted it would not be so bad but I did. Do not repeat do not insure your car with these criminals. I've folked out nearly £500 for two months insurance and now am unable to insure my car thanks complete cover
Reviewed on: 12th April 2018
