On Sunday night I noticed £350 taken from my account I was horrified.I called them straight away.It took 2 min to answer first call and about 5 min to be put through to the right team.I was told someone would call me back but decided to call them yesterday from my local bank.Waited about 7 min for someone to answer then a wait of about 15 min for him to sort something.Today at 6 in morn my £350 was back in my account has not even taken 3 days
Thank you to all at the call centre for being so kind and sorting it so quickly for me.Well done to you all and much appreciated.
Reviewed on: 6th September 2016
