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Name: Kent 189

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Most Recent Reviews (3/3)

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update on 'DIre'

1
Still dire. We are now approaching our day 30 after which we cannot add money to our accounts. I have one and my husband has one. In total we are transferring in 3 old accounts from other providers. 2 have completed but one is still outstanding. This is far too stressful. I WILL NEVER USE TESCOBANK AGAIN. They have over £100,000 of our money in total and are Dickensian in their speed of service. Never again!! A different provider transferred in to my new ISA in 48 hours, yet to date it has been 26 days and Tescobank have still not completed the very same transaction from the same originating provider. Reviewed on: 24th April 2018
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Kent 189

Perfect speedy service

5
I transferred in an ISA from another provider. I completed the online application and the process was complete in lightning time. Thank you. Others could learn from Aldermore. Great interest rate too Reviewed on: 19th April 2018
Kent 189's avatar
Kent 189

DIre.

1
Everything is done by post. This means that when you have an ISA to transfer in at the end of its term, deadlines become squeezed. I opened an account online, needed to wait for postal information before I could access it. Then I downloaded, completed and posted the Transfer In form back to Tescobank. 14 days later I had heard nothing as to whether the bank was processing my request. The provider from which the ISA was being taken only allowed 21 days to withdraw out the funds before it became stuck there (with a poor interest rate). On phoning Tescobank the assistant was unable to help me until I really pressed her so now I await a phone call from her to inform me if my money is going to make it in time. Needless to say, if the answer is uncertain, I will return to the other provider I used who did a transfer in within 48 hours!!! Tescobank could learn a thing or 2 from them!! Reviewed on: 19th April 2018
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Kent 189