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Name: Rik Gray

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Most Recent Reviews (4/5)

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Unsure as pensions are confusing!

4
I have a small pension here from a secondary job. Whilst I accept it isn't as good as my NHS pension, it perhaps doesn't seem like it will be as fruitful as my NHS one. The online service is good, with lots of information though. Easy to change beneficiaries, age to claim pension etc - much easier than NHS pensions! Lots of emails too, whereas nothing from NHS Pensions! Reviewed on: 13th March 2023
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Rik Gray

Good scheme, just so confusing

4
A very good scheme but I still find pensions confusing with little in the way of actually meaningful explination. The Total Rewards Statement is good and does help to simplify things though with projections etc. It seems somewhat difficult to update beneficiaries though by having to post forms in etc. Perhaps use online more for this Reviewed on: 13th March 2023
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Rik Gray

Great app, shame branches have to close

5
The app is great! You can check your credit rating on there and it holds loads of information. It also suggests how to improve your rating. It always seems to get better with the app. As I said though, shame about the branches closing for people who perhaps depend upon visiting a branch and aren't online or need to use a counter service. Although, being able to use the Post Office is good, but maybe needs promoting more. Reviewed on: 13th March 2023
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Rik Gray

Easy to use website

5
I use the site a lot to review my mortgage and they seem to keep adding new functions. Any company is difficult to get through to on the phone, so using online facilities helps. I like the way you can use a debit card now to pay off some of your mortgage now, much easier than ringing in! Reviewed on: 13th March 2023
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Rik Gray