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Name: LKP

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Will only dea with certain brokers

4
Firstly, my first application was a thousand times easier and that was when we were buying the house! Precise were very good, offered a mortgage and the whole process was easy. It has now came to the 2 year mark and trying to get any assistance is like drawing blood from a stone. Contacted someone in February who explains I could call back around June and discuss my options, sent an email and a blunt email back which I replied and still waiting for a reply. I have now logged this as a complaint. I really do not understand why a company would not want their customer to be with them and pay longer! It seems totally crazy. I contacted a broker who explained that precise would only deal through a broker package? I had already paid broker fees and he was unable to help me with precise! Fabulous at lending, but not so good at continued lending or offering new terms. Reviewed on: 28th May 2018
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LKP

Waste of time

1
provided all the information required, asked all the questions and more about my finances and any payments that had been made into my bank even if it was just £5. The mortgage payment would have been £200 a month lower which again is a lower risk and any outstanding debt would have been cleared. Debt still affordable with around £1,300 left over now but around £1,700 left over monthly from all commitments that would have been paid and still a risk! Both in full time permenant employment of 7 years with an income of over £50,000 looking for a mortgage of £100,000 and DECLINED as lender seen that we may go back into debt the last missed payment on an account was 4 years ago!! Declined on the day of valuation and to rub salt into the wounds they turned up to do valuation. Time, effort and money has been spent on a horrible process. Now have a DIP with Nat West, used a different company altrhough out of pocket and things moving a thousand times quicker! Although I would have preferred an offer with Accord in the first place. Reviewed on: 28th May 2018
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LKP