Terrible experience. Drawn out process, customer service awful. Nobody returns calls, even Managers when a formal complaint has been logged. Extremely slow, all done via post, spent a fortune of sending documents special delivery and calling their 0345 where you are left waiting for ages. Much higher APR offered than advertised. Worst experience and would definitely not recommend. AA should stick to repairing cars.
Reviewed on: 21st March 2018
