Having read advice on travel money cards, I bought £250 of Turkish lira at 5.9 to the pound on the Sainsbury’s travel card just over two weeks ago.
However when trying to log in on line to view the account it became clear that the bank ( MasterCard) had incorrectly entered the security details that I had given them and thus I was unable to access my account. despite an hour on the phone to their customer services just before I flew to turkey on the 9 June.
When in Turkey I was able to use the card once for £10 approx, usinga tap and pay card reader at the airport.
However when I went to get cash out the ATM retained my card and I was unable to access the account for the entirety of my holiday and had to use a more expensive UK bank account instead.
On return to the UK and after lengthy discussions with mastercards customer services the remaining Turkish lira has been transferred back to me in £ but at the rate of 6.8, meaning that I recieved £198 back. So , disregarding the additional costs of the other bank card,I am about £40 down for no fault of my own
Reviewed on: 21st June 2018
