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Name: C Bond

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Huge hidden costs - bullying attitude to customers

1
Whilst the may appear to come out well on price caparison websites they are hidden costs which are not apparent initially. Every change to the policy has a premium cost which is not explained well - even to remove a named driver and twice they have threatened to cancel my policy. Like another reviewer when my daughter passed her driving test the charges were extortionate so I said I would just take her off. They then still wanted to charge me a ridiculous amount and said if I did't pay it my policy would be cancelled - even though she wasn't ever going to drive the car. There attitude can only be described as bullying. They supply very poor customer service and fail to explain all the hidden charges which are many. I would never use them again. Reviewed on: 9th September 2016
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C Bond