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H Rattray's Reviews (1)

1st July 2018

24/7 on line banking is a LIE!

Clydesdale 24/7 online banking is a lie. All it does is to hold the transactions then the online banking will process the transaction when it suits the bank. I have transactions sit in the holding tank for 3 days and there is no processing. They...

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Clydesdale 24/7 online banking is a lie. All it does is to hold the transactions then the online banking will process the transaction when it suits the bank. I have transactions sit in the holding tank for 3 days and there is no processing. They have been advertising that the new online system is an improved and smart system, in Computing Software term it is a fancy looking front system without the real substance like a real time automatic banking processing. Come on Clydesdale Computing Dept, employ some able computing programmers and analysts to produce some real computing software which deliveries what you claim, you all a bunch of crooks!
Avoid banking with Clydesdale bank, they close branches without giving customers a real online banking system. I have been banking with Clydesdale for 35 years. Thinking that I could cope with all these branches closing as long as the online banking is efficient. But NO, the online banking is rubbish, useless and does not even look smart.
So, ADVOID Clydesdale bank.