Write a review

Member Profile

Name: paula smith

Most Recent Reviews (1/1)

View All

Total lack of compasion and failure to supply as per T&C's of policy

I have been driving for 35 years, and have never been treated and dismissed as someone who knows nothing and treated like a fool and totally disrespected. Do not take out insurance my experience is car insurance with Sainsbury's Bank they sell you additional item such as courtesy car to ensure you receive the equivalent car as your but they take 3 days and many phone calls in which they continue to fob you off with anything but the equivalent to your car in regard to boot carrying space and seats. You make a complaint and to be told your complaint cant be upheld as they have done all they said they would but they haven't. they even lie about what cars are available to ensure they don't have to pay for the equivalent car to yours. My opinion is to stay well clear from such a shabby insurance organisation. Reviewed on: 27th July 2018