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Name: Susie Main

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Most Recent Reviews (4/5)

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Great bar branch closures

4
Very friendly bank, which treats me as an individual and sends me texts if I'm going over my overdraft, to save me charges. Let down badly by the closure of several branches including the 3 most useful to me! Reviewed on: 21st January 2019
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Susie Main

Excellent service even with regrettable Branch closures.

5
Excellent service even with regrettable Branch closures. Treats me like an individual; always friendly and helpful. Let down slightly by their online service which needs google chrome to access, and which can frustratingly need loaded twice before it will work properly, but overall a great Bank. Reviewed on: 19th December 2018
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Susie Main

Treats me as an individual

4
The Clydesdale Bank has friendly and helpful staff, who treat me as an individual. Its online banking is simple, albeit annoyingly one has to use Google Chrome to access it which requires me to change browsers every time I use it - which is daily. However given the way the branch staff and telephone staff interact a lot can be forgiven, even the very inconvenient closure this year of my 3 nearest branches. The Bank text if I go over my limit, and give me plenty of time to pay in and avoid charges. Overall, I recomend the Clydesdale very highly. Reviewed on: 3rd December 2018
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Susie Main

Always Friendly & Helpful

5
The Clydesdale Bank, despite recently annoying me greatly by shutting my 3 most used Branches, is a great Bank to be with. Staff in Branch; Online; and with Telephone Banking, are always very polite and helpful and the Bank seems to consider my individual needs instead of just treating me like a number. I also find it very helpful that if one of my accounts goes over my allowed overdraft, the Bank sends me a text which allows me several hours to rectify the situation so that I don't incur charges. Reviewed on: 6th November 2018
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Susie Main