Took out an Asda mastercard 3 months ago...very poor experience so far!
Tried to pay online via their online website.....found that I had to fill out exhaustive details of the debit card I was paying with. OK for the first payment I thought, but not so. You have to do the same every time as their system is incapable of retaining card details. How unprofessional!
Second month I tried to pay by bank transfer but the payment was immediately refunded. Apparently the sort code/account numbers lodged with First Direct are incorrect. Asda money claimed this is because First Direct has not amended its details, but I suspect that Asda has failed to notify. As I said, not good so far.....any more problems and I'll switch to a competent provider.
Reviewed on: 31st October 2016
