I wanted to know how to transfer the balance from a matured account into a new one. The agent who took my call was polite, easy to understand and gave clear instructions. What's more, my call was answered within seconds with no irritating music or "Your call is important to us" messages. Great that you can even call on a Sunday. Charter Savings Bank have very competitive interest rates and I have had excellent service from them over the last year or so. Can't understand some of the other negative reviews.
Reviewed on: 6th November 2016
