Had water coming through my roof. They sent a surveyor out who completely misdiagnosed the problem. Water continued to leak , they then stated that they couldn't do anything because there wasn't storm damage.
The roof was damaged by my neighbours and I'm still waiting over four months for a legal claim to go through on the legal side of the insurance.
AVOID LLOYDS INSURANCE. MORE HEADACHE THAN THEY ARE
WORTH
Reviewed on: 22nd September 2018