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Name: Lucy Dorrington

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Most Recent Reviews (2/2)

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Top Notch Security

4
I don't like everything about NatWest, but they do get the important bits right. I've had three fraud attempts from different avenues in the last few years; two card closings and one online fraud and they have intercepted all of them, based on my spending patterns. I really can't fault this service. They let me know straight away, stop y card and no money ever leaves my account into the wrong hands. Reviewed on: 8th February 2020

Communication Poor

2
I used More Than for many years, until I needed to make a claim. The process was complicated, because they wanted to try to reclaim the money from the company who manufactured the appliance that caught fire. I was not kept informed of developments and found the unexpected calls from solicitors stressful. They also tried to replace my dishwasher with the same make as the one that caught fire, then when I objected, they found the cheapest model they could and weren't interested when it fell apart after a few weeks. Reviewed on: 23rd September 2018