Barbara Quinn's community profile page

Quick decisions which are so important

5

Quick decisions which are so important & very friendly staff that can’t go far enough to help. Reviewed on: 25th March 2024

Excellent small building society.

5

Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024

Excellent personal service.

5

How refreshing to be able to speak to someone who is dealing with your case, even in this lockdown scenario it was effortless to contact The Vernon and get prompt efficient replies to any queries I had. Absolute 1st class service. Reviewed on: 1st July 2020

Reply from Hi Barbara. Thank you for this wonderful feedback, we are so glad you feel that even during this challenging time we have maintained our high level of customer service that our community has come to expect. Response date: 30th July 2020

REAL Personal Service

5

Able to speak with well informed personnel who are very polite and who have the time to explain everything to you. Nothing is too much trouble and their commitment to customers is second to none. Reviewed on: 11th January 2019

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Most Recent Reviews (4/6)

Quick decisions which are so important

Excellent small building society.

Excellent personal service.

REAL Personal Service