I have always found Hinckley & Rugby Building Society to be very accommodating & their onboarding processing is always very efficient,for example I sent them an email requesting an application form for a new account (via their website),the next day I received the application form and related information in the post,it included a prepaid 1st class envelope which I sent off immediately,the next day I received a courtesy phone call & email from Rebecca Wilson advising that my account had been opened & my passbook would be sent out in today's post..... unbelievable efficiency & great customer service.
Reviewed on: 8th March 2024
Reply from
Thank you very much for sharing your experience with Hinckley & Rugby Building Society.
We greatly appreciate your positive feedback regarding the promptness of the service you received and how accommodating you find our teams. Ensuring a smooth and timely experience for our customers is something we strive for, and it's encouraging to know that we met your expectations. We look forward to continuing to provide you with excellent service in the future.
If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel
Response date: 15th March 2024
Solid, dependable & innovative!
5
Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!)
Reviewed on: 13th January 2020
I really can't praise the Nationwide Building Society highly enough & in particular their Flexplus current account which provides unlimited Worldwide travel insurance,UK & European breakdown cover and mobile phone insurance and all for £13 per month which covers both myself & my partner.....this current account has saved us at the very least £600 per year.....it's astonishingly good value and I'm more than happy to recommend this account and also the Nationwide Building Society for providing an outstanding selection of banking and savings products while remaining true to their mutual values.
Reviewed on: 10th November 2018
