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Name: Martin Vesselinov

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Extremely slow!

1
Do not go to TSB Business Banking if you are opening your first business account. They are extremely slow. By that I mean that I have applied nearly two months ago and my account is still not up and running. All my paperwork is in line with the requirements, and everything needed from me has been submitted on time, but the bank is still not opening the bank account. I had my debit card sent, as well as my checkbooks, but the account is currently not yet usable. After speaking to the support team numerous times, I have just been continuously told there are some final checks going on and the account should be live soon. This has been going on for the past month. One of the questions I have been asked last week from a member of staff was "Why have you named your business like that?". You can imagine to what extent they waste people's time. It's just a ridiculous service - I already have a pile of invoices and clients on hold to make a payment, and obviously I cannot receive the money I have worked for. Save your time and money and don't apply for a business account at TSB. Reviewed on: 21st November 2016