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Protect Line: Life and Health Insurance Broker reviews

4.92
Based on 773 reviews, last reviewed 16th Oct 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022
Chad Tompkinson's avatar
Chad Tompkinson

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022
Andreia Quinta's avatar
Andreia Quinta

About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Amazing 5 star service.

5
After losing my husband last week, I was searching for a life insurance policy to provide for my children if anything happened to me. The gentleman took time to make sure I was ok to answer the questions in a way that felt as though my current fragile feelings due to my grief were protected at all times. They also got the correct information from me to get an accurate account of my current health and requirements in a sensitive manner. All explanations of offers available to me were clear and concise. Explanation was also given to me why some options were not open to me. At all times the gentleman took care to check I was ok to continue. I am happy to recommend this company for the award. Reviewed on: 4th October 2022

Life insurance

5
Thank you so much for helping me secure my familys future Reviewed on: 6th August 2022

Straight to the point

5
The person I spoke to was very helpful and had answers for all my questions and even when he wasn’t too sure he would go out of his way to find out for me, I was also able to have a laugh and a joke with the staff member so it made me feel like it was the right thing to do and makes you want to get a life insurance through them. Other all very happy with the way it’s been handled!! Reviewed on: 5th August 2022

The best customer service they are always so helpful

5
I was recommended protect line from a friend and I am so happy I used them for my life insurance. The staff are so helpful and the customer service is 10/10. Nothing is ever too much hassle for the staff. Highly recommend Reviewed on: 5th August 2022

Quick and easy

5
Quick, straight forward and explained well Reviewed on: 4th August 2022

Fast, efficient and very good at what they do!

5
Wanted to consolidate different life policies with various 'end dates' and Marisa sorted me out with a quality solution with LV, extending term of cover and fixing my premiums for life. Superb! Reviewed on: 4th August 2022

Polite and professional

5
The advisor I spoke with (Ziad) was polite, professional and very efficient, describing each stage of the process and all options available to me succinctly, enabling me to make an informed decision. Very impressed with their service. Reviewed on: 3rd August 2022

Fantastic service for an anxious customer

5
I have been previously a victim of online fraud so have been extremely cautious about any dealings I have with company’s and especially companies who are call centre based. Straight from the off, Robbie and Morgan from protect line were absolutely fantastic at putting my mind at ease and we’re extremely professional, telling me how to look the company up and what to check for that they were a legitimate business. Finding the correct insurance and level of cover for me took a while but we got there in the end and I am extremely delighted with what I have received so much so that I have had my wife covered by protect like as well. I would recommend to anyone looking for a professional reliable service. Reviewed on: 2nd August 2022

Life insurance

5
I m happy with life insurance policy and customer service dealing with kindness and attention and very supportive Reviewed on: 2nd August 2022

Very easy and helpful

5
Spoke to someone called Pat and he was very helpful and friendly, which made a difference Reviewed on: 2nd August 2022

Amazing service!!

5
Amazing service from Protect Line. Highly recommend them. Very professional and a pleasure to work with. Reviewed on: 2nd August 2022

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