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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

Purely Pets Pet Insurance reviews (2023)

Review of the Purely Pets, Pet Insurance:

No nonsense - clear and cost efficient insurance

4
No nonsense - clear and cost efficient insurance Reviewed on: 23rd August 2024

Excellent service

5
Friendly and knowledgeable customer service. Made claim process easy and stress free. Reasonable priced cover. Efficient service all round. Been a customer for few years and no plans to change. Highly recommend Reviewed on: 8th September 2021

Great Service

5
Good information at the time of renewal with a good level of cover being provided. Competitive pricing with selection of cover required. Highly recommend. Reviewed on: 8th September 2021

Purely pets

5
They have always been there for me and my dogs! Reviewed on: 8th September 2021

Brilliant Service

5
My claim was handled brilliantly following emergency surgery for my dog and his subsequent chemotherapy Close liaison with my vet who was paid direct and very little intervention from me. A subsequent claim for an operation for my other dog was settled quickly and I was reimbursed without fuss Reviewed on: 8th September 2021

First time buyer of dog insurance- seemed reasonably competitive for cover and cost.

3
First time buyer of dog insurance- seemed reasonably competitive for cover and cost. Reviewed on: 8th September 2021

They do what is says on the tin

5
I had 2 dogs this time last year unfortunately my youngest at the age of 3.5, was diagnosed with lymphoma he responded well for 9 months to treatment which Purley Pets covered all the costs with no problem, we lost him late March 2021, the customer service and empathy at the end was impeccable Reviewed on: 8th September 2021

Great value

5
Although I haven’t had to make a claim so I can’t comment on that aspect of the insurance, I can say that it’s great value for money, easy to set up and we’ve had no problems or issues. Reviewed on: 8th September 2021

Unbelievable cover at a great price

5
My pet plan renewal came for my dog. I couldn't believe how much it was, so looked on the Internet for a cheaper deal. Purely Pets offered the same cover at half the price. I ended up insuring 2 dogs for the price of 1. I would highly recommend Reviewed on: 8th September 2021

Good

5
Never any problems when phoned Good contact skills Reviewed on: 8th September 2021

Great Product at a Great Price

5
An excellent product for a superb price (Dog Insurance). The online application process was very efficient and simple to follow. Reviewed on: 29th August 2021