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Santander: Basic Current Account reviews

3.90
Based on 275 reviews, last reviewed 15th Apr 2024
200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
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4%
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12%

Latest highest rating:

5

My experience with Santander is good,although my dea... My experience with Santander is good,although my dealing are all online,by phone or through the app,I can’t remember the last time I went into a branc... Read more Reviewed on: 15th April 2024
Susan B's avatar
Susan B

Latest lowest rating:

1

Glad I’m soon leaving. Awful experiences most of the time. In making simple transactions in the bank the queues are disgusting. Staff stood around waiting for queue to get b... Read more Reviewed on: 10th April 2024
Miss M's avatar
Miss M

About the Basic Current Account

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (275)

My experience with Santander is good,although my dea...

5
My experience with Santander is good,although my dealing are all online,by phone or through the app,I can’t remember the last time I went into a branch. It’s not been in the last five years that I have been in a branch. Reviewed on: 15th April 2024
Susan B's avatar
Susan B

Glad I’m soon leaving.

1
Awful experiences most of the time. In making simple transactions in the bank the queues are disgusting. Staff stood around waiting for queue to get bigger before then serving. Security questions great but the incessant questions going way beyond are unnecessarily intrusive. Branches shutting down and basic things can’t be done in the machine and needs queuing for. Then having to repeat things over and over again because of lack of listening. Just overall never been a good experience with this bank. Glad I moved banks for most of my savings. Reviewed on: 10th April 2024
Miss M's avatar
Miss M

zero customer service

1
my account was suspended until I answered what appeared to be a marketing questionaire. Reviewed on: 13th March 2024

Very basic account.

3
Very basic account. No frills or interest payments. Reviewed on: 20th February 2024
Ollie's avatar
Ollie

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