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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.89

Based on 3,199 reviews, last reviewed 10th Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3203)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Responds to enquires

Clients name has been mis recorded and used. And has concerns about end of life transfer. Reviewed on: 11th April 2025

Helpful, understanding, Professional

The staff were very friendly and welcoming. Everything was also explained very clearly. Reviewed on: 11th April 2025

Friendly, Approachable, Professional

Professional, No gimmicks. Local walk in branches, served by real people. Reviewed on: 11th April 2025

Local. Personal, Service

Accessible branch Passbooks Issues. Reviewed on: 11th April 2025

Friendly Polite Service.

I like being able to come into the branch and doing my business on a face to face basis. Staff all excellent polite and business like. Thank you. Reviewed on: 11th April 2025

In branch service review

I like the fact I can be in branch and speak directly with a staff member. Reviewed on: 11th April 2025

Friendly, Efficient, Understandable

Lovely staff, very efficient service. Reviewed on: 4th April 2025

Excellent; Friendly; Accessible

I like branches on the high street; accessibility; staff know me; I can call a branch and staff know my voice/know me; that this is a Scottish building society. Maybe bit longer opening and a bit more interest?. Reviewed on: 4th April 2025

Friendly, helpful, knowledgeable

Excellent service all round. Nothing needs to be improved. Reviewed on: 4th April 2025

Friendly, Competent, Dependable

If you value your older generation clients, you will want to retain a branch office in the Borden. Reviewed on: 4th April 2025

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