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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1750 reviews)

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4.82

Based on 1,750 reviews, last reviewed 29th Nov 2024

28% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

In branch service review Polite staff, patient, and everything explained clearly. Reviewed on: 29th November 2024

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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1750)

Review of the Scottish Building Society, Savings:

Efficient, well-organised, attentive

As I am a new member to Scottish Building Society I am very pleased with the help given and the attentive manner shown when I opened my account. I don't know if any improvements are necessary. Reviewed on: 9th October 2024

Efficient, excellent, friendly

Branch manager was very efficient. Friendly and most pleasant. Opening our account was very easy. We are existing customers and do not want internet access, we especially like the face-to-face meetings within a branch and the personal service. Reviewed on: 12th November 2024

Helpful and knowledgeable

It is lovely to speak to a real person who is very helpful and gives advice, and seems to have all the time needed to help. Reviewed on: 11th November 2024

Excellent financial institution

Always very efficient and a pleasure to deal with the Society. Reviewed on: 11th November 2024

Reasonable, prompt, nice

Sorry we don't have a branch nearer - 50 miles is a long was for older customers to visit. Also I would like a statement of assets sent often and whether ta had been paid on accounts, also interest made clearer. Reviewed on: 11th November 2024

Professional, friendly, sympathetic

Lovely, helpful, professional people and decent rates. I'd like an annual statement of my current savings with the maturing sates. More member only competitions too. Reviewed on: 11th November 2024

Regionally customer-oriented

Given plenty of time to make my choice. Information sent by post. Reviewed on: 11th November 2024

Treats customers well

Very helpful staff. Good interest rates for members. Reviewed on: 11th November 2024

All questions answered

During my account opening all my questions were answered well. Reviewed on: 11th November 2024

Friendly, efficient, thorough

We were dealt with very promptly and courteously today. Everything was explained well to us. Reviewed on: 11th November 2024

Professional, helpful, efficient

Professional and excellent service. Resolved my enquiry to my complete satisfaction. Reviewed on: 11th November 2024

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