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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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10%
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Great coverage

5
I switched to Staysure travel insurance this year due to the level of cover available. Reviewed on: 4th October 2021

Easy people to deal with

4
Easy to contact. Very straightforward processes. Helpful, knowledgeable staff. Good advice with no over selling. Reviewed on: 4th October 2021

Very good insurance company

5
Easy to deal with. Web site easy to fill in Reviewed on: 4th October 2021

so easy

5
Great staff, thanks for easy to change to suit your needs Reviewed on: 4th October 2021

Travel Insurance

5
Straightforward and easy to get the Insurance for my trip. thank you Reviewed on: 4th October 2021

Great if you dont need them.

1
They make making a claim a nightmare 3rd party clearly get paid by lack of successful claim. Rubbish. Reviewed on: 4th October 2021

Excellent service

5
The gentleman I spoke to was very knowledgeable. I felt staysure cared and gave me correct advice Reviewed on: 4th October 2021

Good value for money

5
Really easy to arrange. Price point was good for what we needed. Frequent travel information emailed out. Reviewed on: 4th October 2021

Safe, satisfying, Staysure. (SsS)

5
Very happy with the professional service Staysure have provided me with over the years. Considerate to my needs, as a “not so young member” and offering flexibility of cover during the ongoing pandemic crisis, which was acceptable and reassuring for me. Thank you. Reviewed on: 4th October 2021

Easy process and straightforward

4
It takes some time to fill in the form and if you have an underlying health condition (despite being controlled) Staysure does quote on the heavy side which means I wouldn't always recommend them Reviewed on: 4th October 2021

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