Smart Money People Logo

Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Reliable

5
Covid cover included, reliable customer service and competitive prices. Reviewed on: 4th October 2021

Easy to sign up

5
I was impressed with the rapid sign up of Staysure and my policy arrived as promised. No claims - and hope there won't be - so cannot review that side of things - but they seem to deliver. Reviewed on: 4th October 2021

excellent service

5
always helpful polite and efficient Reviewed on: 4th October 2021

Fast and efficient

5
Very good online site easy to use also they keeps me informed Reviewed on: 4th October 2021

Top notch

5
Easy process to take out superbly priced Reviewed on: 4th October 2021

Excellent Service

5
Nothing was too much trouble for the customer services, excellent prices too Reviewed on: 4th October 2021

Easy when you have to claim

4
Good customer service very helpful and efficient Reviewed on: 4th October 2021

Great online service

5
I fully recommend Staysure for travel insurance competitive prices and super service Reviewed on: 4th October 2021

Useing staysure.

5
I have used staysure many times and will continue to use them.I’ve always been satisfied with their service and would highly recommend staysure. Reviewed on: 4th October 2021

Great customer service in difficult times

5
They were the only insurance company offering covid cover in 2020 which was essential for me as I was travelling to Canada to visit family. The price was reasonable as I was going to be out of the country for 3 months. Really pleased to have cover from a reputable company. Reviewed on: 4th October 2021

Do you have a different Staysure product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Staysure has a range of products available. Check the ratings of each product to find the right one for you. View all products