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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.78 (6839 reviews)

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4.77

Based on 6,839 reviews, last reviewed 27th Feb 2025

111600% increase in 5 star reviews

in the past 90 days

2400% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Been with them over a year and never had any real pr... Been with them over a year and never had any real problems if there ever was an issue i called up and they helped me so efficently Reviewed on: 27th February 2025

Latest lowest rating:

1

YOU CAN WAIT UP TO 2 hours just to speak to customer... YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium mem... Read more Reviewed on: 25th February 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (6839)

Review of the Suits Me, Personal Account:

YOU CAN WAIT UP TO 2 hours just to speak to customer...

YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium member, they will take 99p on every transaction you make. Customer service MAYA is very rude and even shout at you. Please avoid this bank at all cost! Reviewed on: 25th February 2025

Reply from Suits Me We’re sorry to hear about your experience. We strive to provide the best service possible and take your feedback seriously. If you’d like us to look into this further, please reach out to us at [email protected] and we will be able to help you. Response date: 26th February 2025

Fantastic bank highly recommend lovely customer serv...

Fantastic bank highly recommend lovely customer service Reviewed on: 26th February 2025

Best bank for me

Suits me Is a very reliable and good bank I’ve only ever had 1 issue with suits me but the customer service soon helped me out and sorted it asap Reviewed on: 26th February 2025

Easy, Seamless and Stress free experience.

My Suits Me card was delivered on time and I had an easy experience setting up my app. Reviewed on: 26th February 2025

I've been using the Suitsme app for a while...

I've been using the Suitsme app for a while now, and I must say, it has completely transformed my banking experience! The interface is sleek, intuitive, and user-friendly, making it easy to navigate even for those who aren’t tech-savvy. Reviewed on: 26th February 2025

Staff at Suits Me are extremely efficient, helpful a...

Staff at Suits Me are extremely efficient, helpful and knowledgeable, solving all of my queries and issues very fast ! Thank you Reviewed on: 25th February 2025

Suits Me is an excellent choice for anyone looking f...

Suits Me is an excellent choice for anyone looking for a seamless, secure, and user-friendly bank. Their customer support team is lovely, making it easy to resolve any issues that may arise. Reviewed on: 25th February 2025

Great company!

The customer care team really go above and beyond when dealing with customers. The tech team have done a fantastic job on the application & their services. I would highly recommend suits me to others out there. Reviewed on: 25th February 2025

Suits me is the best alternative financial service,...

Suits me is the best alternative financial service, offers financial service at a low cost, payments are being processed fast and customer care team is always available to help in regards of the account Reviewed on: 25th February 2025

Brilliant Service

Always had the best support from Suits Me, customer service is great and are always willing to help. A very good account for everyday use, the cashback features are also very good. Reviewed on: 25th February 2025

Great service!

Customer Care team are always there to help. Fantastic account for everyday use. Reviewed on: 25th February 2025

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