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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.78 (6839 reviews)

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4.77

Based on 6,839 reviews, last reviewed 27th Feb 2025

111600% increase in 5 star reviews

in the past 90 days

2400% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Been with them over a year and never had any real pr... Been with them over a year and never had any real problems if there ever was an issue i called up and they helped me so efficently Reviewed on: 27th February 2025

Latest lowest rating:

1

YOU CAN WAIT UP TO 2 hours just to speak to customer... YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium mem... Read more Reviewed on: 25th February 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (6839)

Review of the Suits Me, Personal Account:

Easy, Seamless and Stress free experience.

My Suits Me card was delivered on time and I had an easy experience setting up my app. Reviewed on: 26th February 2025

Suits me, truly suits me!

Suits me, truly suits me! A seamless experience using the app, card, and to receive money and make transfer! Everyone on the team is so polite to speak to and so helpful! Reviewed on: 25th February 2025

Superb value

I recently opened an account with Suits Me, and I couldn’t be more satisfied with my choice. The range of services and benefits they offer is exceptional, especially considering the low fees. It’s clear that Suits Me provides incredible value for money. The customer service is top-notch, and the online banking platform is user-friendly and efficient. I highly recommend Suits Me to anyone looking for a reliable and cost-effective banking solution. Reviewed on: 25th February 2025

They are always ready to help and help with language...

They are always ready to help and help with language preference, they help us to be our selves Reviewed on: 25th February 2025

Very good service from the team and the offers are v...

Very good service from the team and the offers are very good Reviewed on: 25th February 2025

Easy application process and really quick.

Easy application process and really quick. I've had issues with my credit history so I've struggled to get a bank account other places. Suits Me does everything I need it to and the app is really easy to use. The customer service people are really friendly and helped me when I had a payment that I didn't recognise. Reviewed on: 25th February 2025

Fast and simple for account opening and easy to acce...

Fast and simple for account opening and easy to access the apps to manage account Reviewed on: 25th February 2025

I love that i can do everything online and customer...

I love that i can do everything online and customer service team is always very helpful Reviewed on: 25th February 2025

Really friendly company, have really enjoyed my card

Really friendly company, have really enjoyed my card Reviewed on: 25th February 2025

Helped me when nobody else would

Suits Me have helped me get back on my feet when no other bank would. I cant thank them enough for the lifeline they have given me, its helped me get my life back on track. Reviewed on: 25th February 2025

YOU CAN WAIT UP TO 2 hours just to speak to customer...

YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium member, they will take 99p on every transaction you make. Customer service MAYA is very rude and even shout at you. Please avoid this bank at all cost! Reviewed on: 25th February 2025

Reply from Suits Me We’re sorry to hear about your experience. We strive to provide the best service possible and take your feedback seriously. If you’d like us to look into this further, please reach out to us at [email protected] and we will be able to help you. Response date: 26th February 2025

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