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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.78 (6839 reviews)

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4.77

Based on 6,839 reviews, last reviewed 27th Feb 2025

111600% increase in 5 star reviews

in the past 90 days

2400% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Been with them over a year and never had any real pr... Been with them over a year and never had any real problems if there ever was an issue i called up and they helped me so efficently Reviewed on: 27th February 2025

Latest lowest rating:

1

YOU CAN WAIT UP TO 2 hours just to speak to customer... YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium mem... Read more Reviewed on: 25th February 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (6839)

Review of the Suits Me, Personal Account:

Great experience

It’s been a great experience for me, money never gone missing. Quick and easy customer service online and also easy to use platform on the app. Reviewed on: 3rd February 2025

Great company helps build credit score

Great company helps build credit score Reviewed on: 15th January 2025

I've never had a problem with this bank and been usi...

I've never had a problem with this bank and been using it over a year! It's brilliant Reviewed on: 15th January 2025

Good bank fast n easy to use.

Good bank fast n easy to use. The only issue I have is the constant charges for sendin and receiveing my own money Reviewed on: 15th January 2025

Suits me have always suited me for a long time hence...

Suits me have always suited me for a long time hence the name it’s good to save to hold and it’s a good bank to go with iv had the best experience you can have Reviewed on: 15th January 2025

Improvements could be made

I don’t like the fact that money is always taken when putting it in or taking it out. Reviewed on: 15th January 2025

Great Online Bank

I recently had the pleasure of interacting with the customer service team at Suits Me, and I was thoroughly impressed with the level of professionalism and efficiency provided. From the moment I contacted them, I was greeted by a friendly representative who patiently listened to my concerns and offered clear, helpful solutions. The response time was quick, and they went above and beyond to ensure my issue was resolved to my satisfaction. It's rare to experience such high-quality service, and I genuinely appreciate how they made the process seamless. I feel confident and valued as a customer at Suits Me, and I highly recommend their services to others. Reviewed on: 15th January 2025

VERY GOOD NEVER HAD ANY ISSUES GREAT BANKING ALTERNA...

VERY GOOD NEVER HAD ANY ISSUES GREAT BANKING ALTERNATIVE Reviewed on: 15th January 2025

Sometimes work well, sometimes doesn’t work!

Sometimes work well, sometimes doesn’t work! Reviewed on: 15th January 2025

Reply from Suits Me Hi Mateus, we always aim to provide only the best service for our customers. We are currently changing providers so this will allow us to do so. Response date: 12th February 2025

I've had excellent customer service

I've had excellent customer service Reviewed on: 15th January 2025

I came from a very difficult situation trying to get...

I came from a very difficult situation trying to get back on my feet, I was trying to open a bank account so that I could begin to live like a normal person but all the banks were making it very difficult for me, making me jump through hoops and then and the end asking me to start all over again with them which was very frustrating, I found suits me and within half an hour I had an account to which I could have wages paid into and that day my life began to seem a little more normal, I was able to start work again and I was able to use my card, make payments and shop online as everyone else can but cutting out the pressure and headache from the other banks, suits me did more than just give me a flexible account.. suits me gave me a stepping stone back into my life. It was the first hand of help I had received it’s been almost two years now and I recommend Suitsme to everyone that needs access to an account without the hassle, thank you so much , you will never actually know what you did for me. Reviewed on: 15th January 2025

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