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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.78 (6839 reviews)

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4.77

Based on 6,839 reviews, last reviewed 27th Feb 2025

111600% increase in 5 star reviews

in the past 90 days

2400% increase in 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Been with them over a year and never had any real pr... Been with them over a year and never had any real problems if there ever was an issue i called up and they helped me so efficently Reviewed on: 27th February 2025

Latest lowest rating:

1

YOU CAN WAIT UP TO 2 hours just to speak to customer... YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium mem... Read more Reviewed on: 25th February 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (6839)

Review of the Suits Me, Personal Account:

YOU CAN WAIT UP TO 2 hours just to speak to customer...

YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium member, they will take 99p on every transaction you make. Customer service MAYA is very rude and even shout at you. Please avoid this bank at all cost! Reviewed on: 25th February 2025

Reply from Suits Me We’re sorry to hear about your experience. We strive to provide the best service possible and take your feedback seriously. If you’d like us to look into this further, please reach out to us at [email protected] and we will be able to help you. Response date: 26th February 2025

My experience with customer service is that it is go...

My experience with customer service is that it is good; they are very helpful, clearly explain things, and understand what they are saying. Reviewed on: 22nd February 2025

Good experience

I’ve had a good experience with using this card so far. Reviewed on: 20th February 2025

SuitsMe has made my life easier

Suits Me has made managing my finances effortless. From the seamless account setup to the intuitive interface, my experience has been nothing but positive. The app offers great features like cashback rewards, easy money transfers, and multilingual support, making it accessible to a diverse audience. One of the standout aspects of Suits Me is its commitment to financial inclusion, especially for those who struggle to access traditional banking. The customer support team has been incredibly responsive, always ready to assist with any queries. Overall, Suits Me has provided me with a hassle-free banking experience, and I highly recommend it to anyone looking for a reliable and user-friendly banking solution. Reviewed on: 19th February 2025

Overall review

Good services for the majority, too many charges for simple transactions Reviewed on: 17th February 2025

It’s a rollercoaster takes bit of your money

It’s a rollercoaster takes bit of your money Reviewed on: 17th February 2025

It just suits me just fine !

It just suits me just fine ! lol x Reviewed on: 15th February 2025

Excellent service and professional staff

Excellent service and professional staff Reviewed on: 14th February 2025

Suits me

Very efficient and professional. Would certainly recommend Reviewed on: 13th February 2025

Brilliant customer service

Brilliant customer service who care and value their customers. Reviewed on: 13th February 2025

Good bit pricey

I feel it is a bit expensive, I am paying a monthly fee and transfer fee for every transfer plus other things like DD and SO's if I had any. Reviewed on: 13th February 2025

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