Tandem Reviews

Surprising savings

I recently installed Tandem. A very easy app to navigate. When I switched on the round ups function, managing my autosavings: linked to my debit card - I was pleasantly surprised with my first two purchases in my local supermarket, both with high...

I recently installed Tandem. A very easy app to navigate. When I switched on the round ups function, managing my autosavings: linked to my debit card - I was pleasantly surprised with my first two purchases in my local supermarket, both with high percentage of savings. Which were swiftly added to my bank account. Very impressed.

chakrazenLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Rubbish service

Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their FB page for further comments by their customer base

Karen BoutrosLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Good savings opportunity

Good interest rates available, your money is safe and secure with tandem whilst also earning better than average interest rates in exchange for agreeing to a fixed term for savings yo be held by them. Tandem keep you informed along the way and pay out...

Good interest rates available, your money is safe and secure with tandem whilst also earning better than average interest rates in exchange for agreeing to a fixed term for savings yo be held by them. Tandem keep you informed along the way and pay out interest upon maturity of fixed term.

Fiona sutherlandLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Zero care for customers

Introducing monthly fee with high pressure sales tactics ("you have until x date, if not your account is closed and you can't apply again"). Product used to be good, now is surpassed by other FREE alternatives

JamesLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Heading to the end of the road

Sadly Tandem is heading for the banking exit, charging for use of the credit card simply won’t work and is not value for money.

Philip WalshLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Crazy treatment of existing customers

Look after your customers and they look after you. Introduce a monthly f***you fee and watch loyal customers leave and spread the word.

Graeme BruceLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Was a great card - no brainer

Superb to use for all spending with 0.5% cashback. Unfortunately now £5.99 per month to get that benefit.

PeterLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Easy savings

Easy way to save without thinking about it. You know that jar of silver and copper in the corner that you’re forever filling, but have no idea how much is actually there? Tandem basically rounds up any card purchase to the nearest pound and puts it i...

Easy way to save without thinking about it. You know that jar of silver and copper in the corner that you’re forever filling, but have no idea how much is actually there? Tandem basically rounds up any card purchase to the nearest pound and puts it into savings.

BrianLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Jokers

Had the card two months, now expect me to pay for the privilege.

EricLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Great cashback and no fees abroad

You are rewarded for using the card even abroad and you don't have to pay transaction fees for purchases abroad!

KatLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Don't Bother

I would have highly recommended the cashback credit cards for the fee free spending worldwide and the 0.5% cashback on spending (and did to many friends who signed up) but since the introduction of £5.99 monthly fee, I wouldn't bother. It would only ...

I would have highly recommended the cashback credit cards for the fee free spending worldwide and the 0.5% cashback on spending (and did to many friends who signed up) but since the introduction of £5.99 monthly fee, I wouldn't bother. It would only be useful for a very small number of people. They don't value their customers, if you don't sign up to the new fee, your credit card will be cancelled rather than having the option to move to a fee free product. Other disadvantages include low credit limits, poor app, now Apple pay, no joint card holders. There are better credit card products out there now.

Kris LittlewoodLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Rubbish

They gave me a credit card, but would not give me a savings account. I can borrow but not save. Then the announcement about the charges. Bye bye.

Colin HaighLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Good while it lasted.

The cashback card is a great product and useful app with the instant notifications, however it will not be around much longer as Tandem patronisingly announced their 'exciting news' for a £6 a month fee from March with few added bonuses that are ...

The cashback card is a great product and useful app with the instant notifications, however it will not be around much longer as Tandem patronisingly announced their 'exciting news' for a £6 a month fee from March with few added bonuses that are available for free elsewhere. I will be leaving the bank.
Customer service were good.

GeorgiaLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Bait and switch

Good product for a number of years, then introduces £6 per month charge or get out. Classic bait and switch.

Craig HughesLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Pay £6 pm or get lost is their attitude to existing customers.

Slow to respond on the app, if you speak to two different advisors you will get two different answers and now they want £6 pm for the privilege!

Paul Level 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Love Tandem

Just really love this brand - really intuitive and works well for me.

NatalieLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

£5.99 from March Disgusting

For the last 12 months tandem have promised Apple Pay yet still nothing has come of it now to be told from March 2020 they are going to charge £5.99 per month for membership. Such a shame because the company has such potential

JohnnyfmLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Absolutely amazing

This app is absolutely amazing. It's easy to access and it has great quality content

Brian CumberlidgeLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Was good

Was a great credit card, with the app providing instant spend notifications. Sadly after nearly 2 years they've given customers the option of a £6 monthly fee (admittedly with some extras) or the account is terminated. While the Fintechs are ...

Was a great credit card, with the app providing instant spend notifications. Sadly after nearly 2 years they've given customers the option of a £6 monthly fee (admittedly with some extras) or the account is terminated. While the Fintechs are innovative, this appears at the cost of stability that traditional banks can offer.

Hu EvansLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review

Thanks for nothing

I have been a loyal customer for two years, this week told I had to pay £70 per year or have my account closed.

KeithLevel 1

(0)

• Share on Twitter
• Share on Facebook
• Embed Review