Your Tandem Reviews (370)
Simple transparent app
No frills but the app does exactly what you need it to do with good customer experience
Great all around car
Have been using the card for a while now and it combined with the app are great for keeping track of spending . Cashback is quite nice too
Appaling customer service
After three months after applying for a credit card, and with me trying to regularly chase the team, who only send generic responses, I got a response "Unfortunately due to a system error we have been unable to push through your...
Read more After three months after applying for a credit card, and with me trying to regularly chase the team, who only send generic responses, I got a response "Unfortunately due to a system error we have been unable to push through your application."
Can't apply for another credit card as it will be too many credit checks in a short space of time.
Good, most of the time
This card sometimes declines for no reason (which is embarrassing) but the cashback and app are great!
Brilliant Travel and Consumer Accesory
I obtained my card a couple of years ago and use it to purchase virtually everything amp pay back every month. I get cash back on purchases and use it all the time abroad when I travel. I went to Madagascar and put a credit of cash on my card and was...
Read moreI obtained my card a couple of years ago and use it to purchase virtually everything amp pay back every month. I get cash back on purchases and use it all the time abroad when I travel. I went to Madagascar and put a credit of cash on my card and was able to draw cash from cash machines at a much higher rate than changing cash with no charges. Similarly any where I travel I use the card wherever I can and get a higher rate of exchange on purchases. The fact that you get an instant notification with the phone app when you make a purchase reduces the potential for fraud, along with a verification pin to your phone for online purchases. I genuinely can not recommend it highly enough for both value and service!!
Tandem cash back card
Best free cashback card I could find .Very good customer service.Easy payment system.Very fast updates by the app so always in control of my spend.
Best Travel Card
Very secure credit card to use. 0% fee to use abroad plus cashback. Good customer service too!
2 in 1 travel and cash back card
Credit card which meets all your need for travel and also on top of it gives you cash back. Recommended!
Great Product/Excellent Service
Tandem provide a great product with a high level of customer service. Their cash back credit card provided me with a stress free way of managing my finances while travelling.
One of the best credit cards
Everything you would want and need, it is clear and simple. Only problem is contactless on TFL is delayed...
Very good card for use abroad
Easy to use and manage. Cashback is brilliant especially on foreign spend.
Does exactly what it says
I was a little skeptical at first but having used the card for nearly a year, it has been great. Cashback paid as expected and a great customer service team who can be contacted over the phone or in the app. It really is a great offering!
Excellent exchange rates and money back
Got a Tandem CashBack credit card for overseas travel as the advertised FX rates looked very good and the bonus of 0.5% cashback. Was so impressed I stopped using my other cards. App is great for tracking expenditure too and gives instant...
Read moreGot a Tandem CashBack credit card for overseas travel as the advertised FX rates looked very good and the bonus of 0.5% cashback. Was so impressed I stopped using my other cards. App is great for tracking expenditure too and gives instant acknowledgement of expenditure to my smart phone. I love it.
Best Credit Card Ever
Transactions Load Up Instantly On App & Push Notification Cashback is given Monthly Customer Service Is Very Good! Everyone can speak full English!
Great Card with Cashback monthly
A few hiccups on on a/c set up but overall would recommend. They do need to stop sending paper statements as can see everything on the App (which is very user friendly and responsive)
Best credit card ive ever had!
Been with Tandem now for 6 months, really competitive savers rates as well as good cash back rewards that are issued monthly. The app works well however i do agree that there are some areas where improvements need to be made. From what i have...
Read more Been with Tandem now for 6 months, really competitive savers rates as well as good cash back rewards that are issued monthly. The app works well however i do agree that there are some areas where improvements need to be made. From what i have experienced of Tandem I am sure they are looking to improve the app.
In terms of customer service, ive called them up and they answered within few rings during peak time. Also contacted them on messenger and have been extremely helpful.
Great card and app
The card offers a great rate whilst abroad and the app makes it so easy to manage on a day to day basis
Great product!
This is an excellent credit card that offers no forex fees and you also get a cash back on top!
Best Credit Card
I love the Tandem cashback card. Easy application, simple to use app and of course 0.5% cashback on all purchases which is great. Customer support is good too.
