Tandem: Credit Card reviews

Name: Credit Card
Rating: 4.61 (361 reviews)

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4.61

Based on 361 reviews, last reviewed 22nd Mar 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

10%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020

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About the Credit Card

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

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Tandem Credit Card reviews (361)

100%

O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021

Great cashback card

Throughout 2020 was invaluable to me. Reviewed on: 22nd January 2021

Genuinely helpful company.

I've been with tandem for two years I think now and they're my main of 3 credit cards. The app is easy to use with a response by an operator usually within minutes during opening hours. Easy to pay the balance with direct bank transfers, something none of my other cards use, which means the balance is paid instantly, no waiting for 1-2 working days. They've helped me throughout a time where I was involved in an accident and couldn't afford to pay my bills whilst on statutory sick pay, didn't penalise or constantly call or write asking why I couldn't pay, took a quick message on the app to update them and they couldn't of helped more. To recently when I made a transaction which turns out to be a fraudulent one, they explained the whole process when I realised and reclaimed my money for me. One thing I've learnt from them is of youre after a company that actually cares about its customers, isn't pushy with sales, and has staff that listen and don't just write automated responses then pick tandem. For me it's a no brainer. Reviewed on: 28th June 2020

Rubbish service

Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their FB page for further comments by their customer base Reviewed on: 10th March 2020

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