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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2136 reviews)

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4.98

Based on 2,136 reviews, last reviewed 12th Mar 2026

85500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Tembo were excellent. Tembo were excellent. Having approached them now on two occasions, both times being difficult for mortgages for someone 70 years old, no problem was ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2136)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Ruth and Jess were outstanding from start to finish.

Ruth and Jess were outstanding from start to finish. Professional whilst being friendly and approachable and nothing was ever too much bother. They went above and beyond for every step throughout the process, ensuring it was stress free. Reviewed on: 27th January 2025

Ruth and Jess are great, always friendly and good se...

Ruth and Jess are great, always friendly and good service Reviewed on: 27th January 2025

Excellent customer service

Paul Herbert and Jessica Eley managed my case and I couldn’t be more satisfied with the service they provided me with. They made what was quite an anxious time all the more easier since they were with me every step of the way. Communication was excellent, I was updated every step of the way and they were both lovely people to deal with. They helped me get my offer even when I was starting to lose hope. Reviewed on: 27th January 2025

Elly and Connor were GREAT!

Elly and Connor were GREAT! I would 100% recommended them to a friend or family Reviewed on: 27th January 2025

Ruth and Jessie were amazing!

Ruth and Jessie were amazing! So knowledgeable and helpful! Highly recommended. Reviewed on: 27th January 2025

Amazing experience!

Amazing experience! Ruth and Jess were so helpful and made everything so easy Reviewed on: 27th January 2025

Ruth is exceptional and her and Jess are both stars.

Ruth is exceptional and her and Jess are both stars. Reviewed on: 27th January 2025

Fantastic

I have had an incredible experience. Rob and Jess have been fantastic. They have made the whole process stress free and easy. Reviewed on: 27th January 2025

They were just amazing from start to finish.

They were just amazing from start to finish. They made getting a mortgage a very simple and straightforward process, and the fact that they did forfait their fee for NHS workers, was incredible. Reviewed on: 27th January 2025

Had a really positive experience with tembo money.

Had a really positive experience with tembo money. Ruth was so helpful and answered all of our questions. She was great to work with and made the experience much easier with her colleagues. Jess also helped us greatly and was quick to reply to all messages and emails. Can’t thank the team enough for their efforts. Would recommend tembo money to anyone buying a house. Reviewed on: 26th January 2025

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