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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1045 reviews)

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4.98

Based on 1,045 reviews, last reviewed 27th Feb 2025

49300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

1 star

Latest highest rating:

5

Just a great, different experience with a lovely team! Really lovely team, simple website and requirements, regular updates and never cross with my never-ending questions. They have lots of options for mak... Read more Reviewed on: 27th February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (1045)

Review of the Tembo, Mortgage Broker:

Amazing service from Geri and she was so clear and c...

Amazing service from Geri and she was so clear and concise the entire way always ensuring that I was fully informed Reviewed on: 25th February 2025

Just a great, different experience with a lovely team!

Really lovely team, simple website and requirements, regular updates and never cross with my never-ending questions. They have lots of options for making mortgages more realistic, and they were realistic about what I could and couldn't do- I will always use them, and am thrilled! Reviewed on: 27th February 2025

Easy reliable and quick.

Easy reliable and quick. Callum and Beth helped us massively and it’s been so affordable to go through this process Reviewed on: 27th February 2025

I found the entire mortgage process to be very easy...

I found the entire mortgage process to be very easy from start to finish. After speaking with Kurt, my mortgage advisor, I felt much less anxious about what I initially thought was a daunting experience. He made everything simple and straightforward, and I now wish I had started this process years ago instead of paying off someone else's mortgage! After answering a few simple questions, I discovered that I could borrow much more than I initially thought possible, especially when compared to going to lenders on my own. Soon, I received a mortgage in principle, and the house hunting began. Eventually, I found a property I liked. At that point, I had a dedicated case manager, Callum, who guided me through the final stages and helped secure my mortgage approval. I can't thank Kurt and Callum from Tembo enough for their assistance throughout this process. They were always available to answer my numerous questions. I strongly recommend Tembo to anyone going through the mortgage process. Reviewed on: 27th February 2025

Excellent product knowledge

I dealt with Lauren Thomas, Jess Eley & Rob Yeo while arranging a remortgage. Their product knowledge, advice & customer service was excellent. I found all three to be very professional and a pleasure to deal with. Reviewed on: 27th February 2025

Couldn’t recommend them highly enough!

Couldn’t recommend them highly enough!! Absolutely amazing service. Rhys was so friendly and helpful from the very start, made a potentially daunting experience a lot less stressful and put me at ease. Found the best deal and was happy to answer any questions. Callum has also been amazing throughout, no question has ever been too much and he has been happy to answer a million that aren’t even his job to really answer! Communication is so quick, replies almost instantly in comparison to other services, they will give you answers in simple terms that you can understand, and have helped with co ordinating all the parts like surveys and solicitors. Very grateful to have the support and would recommend Tembo to anyone I know, especially Rhys and Callum! If only every other part of buying/selling was as good and stress free as the Tembo part! Reviewed on: 26th February 2025

Luke and Elly provided an excellent and efficient se...

Luke and Elly provided an excellent and efficient service to me with regards to finding the best deal for my situation. Could not recommend enough. Reviewed on: 26th February 2025

Tembo are a breath of fresh air and faultless!

Tembo are honestly 100% a breath of fresh air when it comes to applying for a mortgage. I had been dealing with a handful of "first" class brokers prior to Tembo who made the process seem impossible, heartless, too much bother or simply didn't even reply to messages or got fobbed off repeatedly with the " not in the office at this time excuse. What a revelation Tembo was from the first phone call with Tara, she was down to earth, took the time to look at every option and made me feel that anything was possible to get my dream home. To all other brokers out there take notes on how to be a 1st class broker from Studying Tembo as they are honestly faultless in terms of processes, service and communication, so much so i have been actually shocked on a number of occasions at how faultless the process has been. If you are self employed and starting out on the journey to get a mortgage which will seem impossible from your many online searches just stop looking at any other broker and type into your search engine www.tembomoney.com they are the only place to go to as I've tried all the other " best rated" brokers and Tembo blow them out the water! To Tara, and Elly @ Tembo thank you once again for your unbelievable help and communication, I'm actually looking forward to getting back in contact with yourselves when my mortgage is up for renewal. Reviewed on: 26th February 2025

Great Experience

Working with Bethany and Callum was a smooth and positive experience. Bethany took the time to explain my mortgage options clearly and guided me through the process with professionalism and patience. Communication was always prompt, and I felt well-supported throughout the whole process. Thanks to the team, I was able to secure a good rate with terms that worked for me. I appreciate the effort and attention to detail and would definitely recommend Tembo to anyone looking for a reliable mortgage broker. Reviewed on: 26th February 2025

Great experience from start to finish.

Great experience from start to finish. Jodie was always available and happy to answer all my questions. She also kept me up to date with the progress of each stage of the process. Cannot fault the service I received. Reviewed on: 26th February 2025

Really smooth and professional

Really smooth and professional the information was provided promptly and both Rhys and Callum have been very friendly and engaging. Reviewed on: 26th February 2025

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