Smart Money People Logo

Tembo: Mortgage Broker reviews

4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

5
Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

Excellent advice & support

5
In the beginning stages of the house buying process, my partner was made redundant and we were so worried we wouldn't be able to go ahead with purchasing the flat that we had an offer accepted on and a previous mortgage offer for. After speaking to Tembo, they were able to help us get a booster mortgage for the flat. They were incredibly helpful and supportive. We worked with Georgie throughout the whole process she was fantastic. We're very thankful for Tembo and Georgie for guiding us through the whole process as first time buyers. Reviewed on: 23rd February 2024

Amazing experience

5
Amazing experience, made a confusing conversation easy! Thanks so much! Reviewed on: 21st February 2024

Lauren was extremely helpful and professional.

5
Lauren was extremely helpful and professional. I felt confident that the information I was provided by Lauren was accurate and that I was listened too. Tembo's website was easy to manuevere and customer friendly. Reviewed on: 21st February 2024

Everything you thought you need from a broker and more

5
It was nice to find a broker with a clear & informative website without any confusing lingo & a load of hoops to jump through before they give me information. The plan I created on the website gave me an idea of my options and their team was knowledgable & efficient. I wouldn't hesitate to recommend them to my friends and family, in fact my mum is now a Tembo customer! Reviewed on: 21st February 2024

Perry and Jess from Tembo were extremely helpful in...

5
Perry and Jess from Tembo were extremely helpful in getting us a mortgage approved. We had a slightly unique and were very accommodating throughout. Its been a very easy process and would highly recommend. Reviewed on: 21st February 2024

Very informative, and they found the best solution f...

5
Very informative, and they found the best solution for our case. Reviewed on: 21st February 2024

Great service!

5
Ruth was excellent during our conversation, answered any questions, she was happy to go back over things. She even called us back with a better offer! Jess kept us up to date with every update which was fantastic. I would definitely recommend!! Reviewed on: 20th February 2024

First time buyer

5
First time buyer, so helpful. Handled everything, made me feel supported and appreciated all the advice given. Reviewed on: 20th February 2024

Professional, friendly, clear and informative.

5
Professional, friendly, clear and informative. Reviewed on: 20th February 2024

Excellent team

5
Very clear and helpful, I was worried our income was too low to get a mortgage, but Josh was able to find us a suitable product. Always willing to answer questions before and throughout the application process, great team. Following on, Chelsea was quick to deal with our queries and issues, however small. Reviewed on: 20th February 2024

Do you have a different Tembo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Tembo has a range of products available. Check the ratings of each product to find the right one for you. View all products