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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

1st class service from start to end

I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and exceedingly efficient in processing applications. They are polite and friendly in their approach and keep you well informed at all times and are always on hand to deal with any questions one may have, with prompt replies. I cannot rate this company highly enough and would not hesitate to recommend their services. Reviewed on: 15th April 2024

Excellent experience

Excellent good quick effective services look Reviewed on: 13th February 2024

Great from start to finish.

Great from start to finish. They cannot be faulted in the service they provided. Reviewed on: 13th February 2024

Great Team, friendly and knowledgeable

great Team, friendly and knowledgeable able to assist with new mortgage whilst overlapping current Reviewed on: 13th February 2024

It was very excellent journey through out the process.

It was very excellent journey through out the process. Found very easy to onboard and more importantly you can track stage where you are with your application on any given time. Reviewed on: 13th February 2024

Excellent!

Excellent service. Informative, friendly staff. Reviewed on: 13th February 2024

Amazing mortgage broker!

Had such a great experience using Tembo as my mortgage broker. Helena was brilliant! Very understanding, non judgemental and patient! I have had the best experience with her. I didn’t think I would be accepted but Helena got me a offer and I cannot wait to move into my dream home :) Reviewed on: 13th February 2024

Great customer service and a friendly positive atti...

Great customer service and a friendly positive attitude where many brokers just said ‘no’ to me. Reviewed on: 13th February 2024

Thank goodness I found Tembo

It was absolutely coincidence that I tried Tembo but I am so happy I did! I was actually late to a works call due to taking a call from my FA regarding my re-mortgage and on joining the call I apologised, explained and went into a massive rant about the huge jump in my mortgage rate and payments. Living by myself (well with my dog if that counts) can make life rather tight so the over £400 jump in monthly payments was going to be really tough. This is when my colleague on the call asked if I had heard of Tembo Money, so I checked it our right away! The digital journey was super easy and user friendly. I didn’t feel like I was having to go through war and peace and all the documents that were requested were easy to get hold of and upload. I was very impressed that my initial call back was the very same day and then my official appointment just a couple of days later with my adviser Andy who had already completed a full fact find and was able to talk me through all of my options. Andy was absolutely on it. I was updated regularly, had clear lines of communication via email and phone and to be honest was super shocked I wasn’t having to constantly chase for updates. Andy was very happy to explain everything to me in laymans terms, he was never in a rush and happily went through all options with me taking into consideration my future plans and not just the here and now. In the end Andy was able to save me over £100 on my monthly repayments compared to my previous adviser which was the most important thing for me whilst re-mortgaging. I cannot stress enough what a relief it was having the support from Tembo! Reviewed on: 13th February 2024

Very nice all the way from search for mortgage to ge...

Very nice all the way from search for mortgage to getting my dream house.I strongly recommend Reviewed on: 13th February 2024

great team, it was wonderful experience

great team, it was wonderful experience Reviewed on: 13th February 2024

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