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Tembo: Mortgage Broker reviews

4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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2 star
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1 star
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Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Great Service

5
Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

Perry & Jaye at Tembo were epic.

5
Perry & Jaye at Tembo were epic. They guided us through a fast paced shared ownership purchase at a time when the rates were skyrocketing. Wisdom was shared with us that I don't think you'd get from the major lenders directly. We were supported by them the whole way through. Even honouring an accidental discount I'd received that was meant for other customers. Excellent service! Reviewed on: 5th March 2024

Held my hand

5
From my very first enquiry Tembo were there to support me. Absolutely fantastic service. Genuinely a great bunch. Thank you!! Reviewed on: 5th March 2024

Olivia was fantastic.

5
Olivia was fantastic. Excellent customer service the whole way through and it lasted over a year. She's so great, Reviewed on: 5th March 2024

Ruth was so helpful and supportive of all my questio...

5
Ruth was so helpful and supportive of all my questions- could not recommend enough Reviewed on: 5th March 2024

Great recommendation no issues and remortgage comple...

4
Great recommendation no issues and remortgage completed in time for new lender Reviewed on: 5th March 2024

Andy and Rebecca go above and beyond.

5
Andy from tembo couldn't have been any more understanding or helpful. He gave me his time and never got frustrated with my Never ending questions and constant hurdles we came upon due to issues my end. Also Rebecca his colleague has been amazing keeping me up to date and advice. They answer your emails quickly and will call you if you wish. Brilliant team, I'll definitely use tembo again. Reviewed on: 5th March 2024

Ruth and the team went above and beyond.

5
Had a brilliant experience from start to finish finding a suitable mortgage deal. Ruth at Tembo was available whenever I needed to chat over the phone and went above and beyond in order to make sure my mortgage deal was up to date and went through on time for a speedy move. Reviewed on: 5th March 2024

Great for first time buyers

4
I used tembo to get a mortgage as a first time buyer. They were very helpful and prompt throughout even when the colleague handling my account left the company. They quickly put me in touch with another member who got me through to the finish line with my mortgage. Reviewed on: 5th March 2024

Excellent Service

5
Grace and Abbey have been great, talked us through all the options, kept us informed and been on hand to answer any Q’s, couldn’t ask for more. Reviewed on: 5th March 2024

Very supportive advisors and staff.

5
Very supportive advisors and staff. An amazing mortgage company Reviewed on: 5th March 2024

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