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Tesco Bank: Clubcard Credit Card reviews

4.03
Based on 304 reviews, last reviewed 31st Oct 2024
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
23%
See only 3 star reviews
9%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

4

Fast Customer Service. I have only had one problem and it was satisfied quickly. Reviewed on: 4th September 2024
David Batchelor's avatar
David Batchelor

Latest lowest rating:

1

Scam, robbers. Had a credit card for a few years. They know my pay gets paid last working day of thr month and refuse to change my payment date to anyway near my pay... Read more Reviewed on: 31st October 2024
Michael B's avatar
Michael B

About this product

Tesco Bank Clubcard Credit Card reviews can help you to find out about the pros and cons of the Clubcard Credit Card credit card. What kind of features do Tesco Bank customers like? Find out more about the Tesco Bank Clubcard Credit Card by reading our trusted Smart Money People reviews. You can also write your own Tesco Bank Clubcard Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Tesco Bank Clubcard Credit Card reviews (304)

Review of the Tesco Bank, Clubcard Credit Card:

Scam, robbers.

1
Had a credit card for a few years. They know my pay gets paid last working day of thr month and refuse to change my payment date to anyway near my payday then charge me £12 every single month. Reviewed on: 31st October 2024

Tesco Credit Card for 0% balance transfer

4
I applied for a Credit Card for a balance transfer at 0%, having been pre-approved. I had not heard anything for about 3 working days but needed to know if I had been accepted so I called them up and the young lady confirmed that I had been accepted and that the card had been dispatched and apologised for me not receiving an email to confirm this. Easy to get hold of and she was able to resolve my query immediately. Reviewed on: 24th May 2024

Best credit card company

5
They’ve helped me with 2 enquiries and a Section 75 Claim. Customer Service is impeccable and clubcard points are a huge bonus. Reviewed on: 24th May 2024

Excellent customer service department and user-frien...

5
Excellent customer service department and user-friendly app. Reviewed on: 4th May 2024

Tesco club card

5
Șanț foarte mulțumit de club card superi tari sunteți Reviewed on: 15th April 2024

Got this card and it gives points to spend in Tesco...

4
Got this card and it gives points to spend in Tesco store. Reviewed on: 13th April 2024

Total lack of support on two credit card transaction...

1
Total lack of support on two credit card transactions, one involving defective goods where a refund had been promised, and the other involving serious overcharging. Tesco quickly found excuses for not supporting their customer on either matter, despite the customer having been with them for very many years. And be prepared for a long wait if you try to phone them. Their disregard for their customers includes not providing enough staff to answer phone calls. Reviewed on: 20th March 2024

Fine until you want to close the account.

1
Fine until you want to close the account. You can’t do it on the app You can’t do it online You can’t do it over the phone You have to fill in a manual form and email it to them. Download the form Its locked You can’t fill it in using Adobe or anything else so useless if you don’t have a printer which I’m guessing is what they’re counting on. This shouldn’t be allowed, it should be simple to close an account online or over the phone. Skirting around the edges of the FCA regulations Reviewed on: 14th March 2024

Great company. Excellent customer service

5
Great company. Trusted brand. Very good service on phone Reviewed on: 11th March 2024

I have a great credit card with Tesco Bank and the r...

5
I have a great credit card with Tesco Bank and the rate for balance transfer was incredible. Reviewed on: 10th February 2024

The worst credit card company I have ever used, they...

1
The worst credit card company I have ever used, they call themselves a digital bank yet their app is a decade behind every other bank. Their customer service advisors are the worst you can deal with, so rude to the point your shocked at how they speak to you. If you ring more than once youl be advised different answers from different advisors and keep an eye on the interest they charge as they like to charge it when its not actually owed and its always oh sorry its a mistake. Extremely poor will never use again Reviewed on: 19th January 2024

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